• Call us to arrange for any returns at 888-867-8540 or you may email customer service at support[at]nissanpartsusa.com.
• A copy of the invoice will need to be included with the return.
• There is a 20% restocking fee charged against all returned parts.
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 20% may apply.

Core Returns

• When you're ready to return your core, email, call or chat with us to obtain a Core Return Authorization.
• A return form will be emailed to you that you can include in the return package.
• Be sure to keep the packaging that it was sent in and return the core with that original packaging.
• Return shipping of the core is at your own expense and not refundable.  You can use whatever method is best for you, ie: FedEx, UPS, Postal, etc...
• Once the core is returned to us, a refund will be issued to whichever payment method you originally used.